Pioneering Excellence in Igaming, Social Gaming, and Sweepstakes
WarriorLab offers expert and award-winning strategic services as the trusted advisors to the world’s leading businesses and institutions.
About us
WarriorLab stands at the forefront of the iGaming, Social Gaming, and Sweepstakes industries. We pride ourselves on being the industry leader in our niche focus areas, delivering unparalleled strategic services that have earned us acclaim and recognition.
Through custom-tailored solutions and projects, we specialise in providing expert guidance to the world’s foremost businesses and institutions. We are dedicated to delivering the highest level of service excellence to our clients, reflected in our award-winning people and approach.
Through applying unmatched industry knowledge and specialised skills, we empower organisations to grow and build sustainable competitive advantage.
Our services
WarriorLab has a comprehensive suite of strategic services tailored towards the iGaming, Social Gaming, and Sweepstakes industries.
B2C Operations, Strategy, and Structure
KPIs and SLAs
Competitor analysis
B2C reporting optimisation
Audits and advisory focused on Standard Operating Procedures and processes
VIP Program Design and Development
Account Management programs
Portfolio structures and processes
Player loyalty and bonus structures
Service staff autonomy structures
Quality Assurance
Workshops and Training
Management training and development
Team training and development
VIP Account Manager training
One-on-one coaching
Bespoke workshops
Player Development
Segmentation creation and alignment
Player segmentation allocations
Growth initiatives and strategies
Conversion, Retention, Optimisation, and Growth
Sales through service strategies
Engagement strategies
Retention best practice and strategies
Analytics and Audits
Report design, creation, and audits
Operations reporting
VIP Account Management reporting
Portfolio Management reporting
VIP program, segmentation, and performance audits