Pioneering Excellence in iGaming
WarriorLab is renowned for delivering award-winning strategic expertise to the world’s leading businesses and institutions.
About us
WarriorLab stands at the forefront of the iGaming industry. We pride ourselves on being an industry leader in our niche focus areas, delivering unparalleled strategic services that have set the benchmark for quality and impact, earning us acclaim and recognition.
Our custom-tailored solutions and projects are delivered with dedication to the highest level of service excellence, reflected in our award-winning people and approach.
Through applying unmatched industry knowledge and specialised skills, we empower organisations to build and grow sustainable competitive advantage.
Our services
WarriorLab has a comprehensive suite of strategic services tailored towards the iGaming industry.
B2C Operations, Strategy, and Structure
KPIs and SLAs
Competitor analysis
B2C reporting optimisation
Audits and advisory focused on Standard Operating Procedures and processes
VIP Program Design and Development
Account Management programs
Portfolio structures and processes
Player loyalty and bonus structures
Service staff autonomy structures
Quality Assurance
Workshops and Training
Management training and development
Team training and development
VIP Account Manager training
One-on-one coaching
Bespoke workshops
Player Development
Segmentation creation and alignment
Player segmentation allocations
Growth initiatives and strategies
Conversion, Retention, Optimisation, and Growth
Sales through service strategies
Engagement strategies
Retention best practice and strategies
Analytics and Audits
Report design, creation, and audits
Operations reporting
VIP Account Management reporting
Portfolio Management reporting
VIP program, segmentation, and performance audits